NEW Detox Juice Cleanse Program is Now Available!

Frequently Asked Questions (FAQs)

GENERAL FAQ

Yes. Our complete line of cold-pressured beveragesare USDA certified Organic. All of our products are also certified Non-GMO by the Non-GMO Project.

At Suja, we use Cold Pressure, also known as High Pressure Processing (HPP), instead of high heat, to extend shelf life & to help maintain essential vitamins, minerals & enzymes. Head on over to ColdPressured.org to learn more.

Visit the customer service desk at your local store and request to speak to the person in charge. You can suggest they reach out to our sales team who can be contacted at sales@sujajuice.com.

We maintain a low carbon footprint by sourcing locally. As a result of being organic, our farms are pesticide and herbicide-free. The containers that we provide our juices in are PETE #1 plastic bottles which are recyclable.

No, we do not recommend drinking any Suja product after it has expired.

COMPANY INFO FAQ

We make our juices in sunny San Diego.

Did you know that only 4% of US food sales is of organic products and yet in a recent Gallup poll, 45% of the US population reported actively trying to add organic foods and beverages to their diets? It makes sense if you think about it. Organic juice is more expensive than non-organic juice, and it’s not as widely available, making it harder to find and afford. We believe that everyone should have the option to buy organic juice so we want to make it available everywhere and at a price point most can afford.

Suja Juice is a privately owned company and we are not looking for investors at this time.

At this time, we do not sponsor athletes.

DIETARY CONCERNS FAQ

Of course! We’ve designed the taste profiles so that kids love the juices too.

All Suja Organic products except Organic Greens Powder are OU certified kosher.

While you should check with your doctor first, the answer is usually “NO” because of the amount of natural sugar in the fruit that is used to make our juices. Twelve Essentials and Lemon Love are two low-sugar options, but we recommend consulting your doctor concerning any dietary changes.

Of course! All Suja products are dairy-free.

Yes, again! All of our products are gluten-free.

We use High Pressure Processing (HPP), which retains food quality, maintains natural freshness and extends shelf life without heating to ultra high temperatures. After our juice is bottled, a high level of cold pressure is applied to destroy potentially harmful pathogens, ensuring the juice is safe to drink while preserving the nutritional properties. We have heard of many pregnant/nursing women drinking our juice, however we recommend speaking with your doctor first.

BUY ONLINE FAQ

We always do our best to kale it, but if for any reason we didn't... please let us know! Because our juice is perishable, we do not accept returns. However, we are committed to customer satisfaction and offer replacements/refunds when warranted. If you made an online order by mistake, we only offer cancellations/refunds for orders that have not yet shipped. Please reach out to orders@sujajuice.com if you wish to modify an order you've placed before it ships or if you aren't completely satisfied with an order you've received!

For subscriptions: if you wish to skip or cancel your monthly shipment, you can do so by logging into your online account or reaching out to subscriptions@sujajuice.com. Please note that we only offer cancellations/refunds for orders that have not yet shipped - if you fail to cancel your order before your monthly order ships, we will be unable to cancel the shipment and will not offer a refund in that case. We are only able to modify your future shipments.

At this time, we only ship domestically within the Continental United States and Hawaii.

Unfortunately, no. We can only deliver to a physical street address.

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Unfortunately, coupon codes can't be added retrospectively. In order to receive the discount, coupon codes need to be added when prompted during the checkout process.

Our products are shipped in insulated boxes packed with ice packs to ensure your products arrive to you the way they're meant to be consumed...ice cold!

Unfortunately, we do not allow any substitutions or customizations. Our cleanse was specially formulated with specific products to ensure you are getting adequate nutrients and calories. We’re sorry for any inconvenience and hope you understand!

If you are interested in doing a cleanse program with more than 8 people. please contactinfo@sujajuice.com.

SUBSCRIPTIONS

For help with your subscription, you can email subscriptions@sujajuice.com or you can log into your online account to skip, edit or cancel your subscription. Once you've logged in, select Subscriptions from the left hand side and select Edit under the Actions row of the subscription you wish to modify. Here, you can choose to change your subscription product or pack size, update your next charge date, update your quantity and skip or modify your upcoming shipment schedule. If you didn't set up an account at checkout, please request an account invite using the email address you used at checkout, or reach out to subscriptions@sujajuice.com for assistance.

At this time, no, we cannot allow substitutions. We hope to have more subscription varieties available soon!

Your credit card will be automatically charged on a monthly basis (every 4 weeks) based on when you signed up for your subscription. You will receive an email three days prior to your credit card being charged as a reminder.

You will receive your order once a month - every four weeks - and recurring delivery is based on when you signed up for your subscription. For example, if you place your subscription order on February 20th, your second subscription will ship four weeks from that date.

Log in to your account and click on the Manage Subscriptions button under account details. Select Billing Information and click Update Card to enter new card details.

Log in to your account and click on the Manage Subscriptions button under account details. To change your billing address, select Billing Information and click Edit in the billing information row to update your billing address. To update your shipping address, select Subscriptions on the left side under your name and find your subscription you wish to modify. Select Edit under the Actions row and then select Edit> at the very bottom to update your shipping address.

We always do our best to kale it, but it for any reason we didn't... please let us know! Because our juice is perishable, we do not accept returns. However, we are committed to customer satisfaction and offer replacements/refunds when warranted. If you made an online order by mistake, we only offer cancellations/refunds for orders that have not yet shipped. Please reach out to info@sujajuice.com if you wish to modify an order you've placed before it ships or if you aren't completely satisfied with an order you've received!

If you wish to skip or cancel your monthly shipment, you can do so by logging into your online account or reaching out to subscriptions@sujajuice.com. Please note that we only offer cancellations/refunds for orders that have not yet shipped - if you fail to cancel your order before your monthly order ships, we will be unable to cancel the shipment and will not offer a refund in that case. We are only able to modify your future shipments.

DETOX JUICE CLEANSE PROGRAM

The Suja Organic 3 Day Cleanse is a juice-only cleanse created for more advanced cleansers. Each day of the 3 Day Cleanse includes eight 12oz juices. The 3 Day Cleanse is meant to be used when you need a full reset. Whereas, the Detox Juice Cleanse Program is a 6-day program comprised of juices, nourishing recipes and a daily mindset activity created for all levels of cleansing experience. The Detox Juice Cleanse Program provides a kick-start for a healthy lifestyle and can be continued or repeated as desired.

Yes! The detox program is entirely gluten free, dairy free, and egg free. The juices in the Detox Program are entirely gluten free and vegan. The recipes developed for this program include both vegan and animal based meals allowing you to choose what feels best for your body. For any additional allergies, restrictions, or sensitivities you can choose to remove certain ingredients altogether or substitute for an alternative. 

This plan was carefully designed with a Registered Dietitian and Mindset Mentor to support natural detox, boost mindfulness and kick-start a healthy lifestyle. The Program includes a juice plan, nourishing recipes and a daily mindset activities constructed to reset and empower you, mind and body.

Unfortunately, you will not be able to substitute the juices that are part of this cleanse, but there is a variety of recipes to choose from if one does not fit your needs. The recipes are also incredibly flexible, so if there is an ingredient that you’re unable to have, feel free to substitute it for another 

Be thoughtful about your start date, selecting one away from things like celebratory meals or travel, in order to have the best chance at a successful outcome.

We created this detox to be 6 days with the intention that most individuals will likely complete It between Monday-Saturday, allowing Sunday to be a day to reflect on the routines that really served you over the last week and properly prepare for the upcoming week ahead (unless you want to dive right in to another detox week with us!)

Nourishing your body to feel good is a consistent practice. To help you keep that consistency & routine after your Detox Program, we're providing you with an additional 8 Detox Shots to use over the following 8 days!

3 DAY CLEANSE

Per day, the juice in the cleanse contains 560 calories, 98g sugar, and 122g of carbs. The optional oatmeal contains 300 calories if you decide to add.

Our cleanse was designed to benefit you both physically and mentally. Whether you are looking to kick-start or recommit to your wellness journey, by doing our cleanse you are resetting your body and increasing your awareness of what you're consuming.

Our cleanse is not recommended for children or pregnant/nursing women. We always recommend consulting your healthcare provider before starting a cleanse if you have a medical condition or take any medications.

Gentle to moderate exercise during the program is great, just check in with yourself on the right level.

Everyone's 3-Day Cleanse experience is unique. Take it easy and listen to your body. Stay hydrated, and if you are hungry, that's ok! Check out our 3-Day Cleanse Plan for snack ideas.

Be thoughtful about your start date, selecting one away from things like celebratory meals or travel, in order to have the best chance at a successful outcome

You cannot. Our cleanse has been specifically assembled based on nutritional value and operational requirements and we are therefore unable to substitute flavors.

Everyone's body is different so reactions will vary from one person to the next. However, it's not uncommon to experience side effects. The increased hydration on this plan in conjunction with the removal of processed foods may result in digestion changes. Some people may also experience upset stomach, headaches, fatigue, and moodiness. We recommend preparing properly to make the transition easier and timing your cleanse for when you're home.

Our cleanse is not intended to be a weight loss program. Our cleanse is a great tool to kickstart your wellness journey or give yourself a reset.

JUICE

All Suja Juice bottles are 100% BPA free. For all juices, smoothies, waters and drinking vinegars, plastic is a better choice for us than glass for the following reasons:

Plastic uses considerably less energy than glass to be recycled.

It is dramatically lighter than other bottle options, which means less fuel is used to create and deliver each bottle.

Our method of ensuring that the product is safe from bacteria is called Cold Pressure, or HPP. This FDA approved method of pasteurization can only be done in a plastic container.Our method of ensuring that the product is safe from bacteria is called Cold Pressure, or HPP. This FDA approved method of pasteurization can only be done in a plastic container.

Keep it chilled in the fridge until you’re ready to consume it. Avoid leaving it out in the heat for extended periods of time.

Without the use of artificial additives (which we never use!), separation in juice occurs naturally, due to the varying densities of fruits and veggies. Simply shake & enjoy!

Not to worry! This is sediment from cold pressing kale and ginger. We don’t add preservatives of any kind, so the juice tends to settle. Just shake it up and enjoy!

If you choose to freeze your Suja product, please consider the following:

We fill our bottles to the brim so be aware that expansion may occur when freezing. We recommend putting the juice in a larger container to accommodate this.

The shelf life of our juices is about 37-55 days, depending on the flavor. Look to see how many days are left before the expiration before you freeze your juice, and then remember to drink the product within that same time frame after thawing. For example, if there are 10 days left before your juice's expiration when you freeze it, remember to drink it within 10 days after thawing.

Fiber is great for regulating and cleaning out your digestive tract. However, there is a significant energy expenditure that your body undergoes when it must separate juice from fiber. By drinking cold-pressured juices, your digestive tract gets a break.

Actually, they are not the same. We cold press, hydraulically. First, we grind or cut the produce into a fine pulp. Then we apply thousands of pounds of pressure to the pulp, extracting every ounce of juice from the fruit or vegetable. This results in you receiving the highest nutritional value possible. A traditional blender uses high speed to spin and often heats the product. Because the skin is also liquefied, your body still needs to break it down to digest, which limits what you can quickly receive into your bloodstream.